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News
Less than half of financial complaints resolved within 3 days
4+ day, 2+ hour ago (370+ words) Less than half (46%) of complaints submitted to financial services firms are resolved within three days, according to analysis of FCA data. Over one in 20 complaints (6%) take more than eight weeks to be resolved - a breach of FCA complaint rules, according…...
Failed London advice firm declared in default
1+ week, 4+ hour ago (335+ words) London-based firm Equitrade Markets Ltd (441877) has been declared in default by the Financial Services Compensation Scheme. The firm also traded as TF Financial, C&C Stockbrokers, Espread, Shareserve, CFD Choice and CH Markets. The FSCS said it had received three…...
CII backs using Consumer Duty reporting as governance tool
1+ week, 4+ day ago (249+ words) The Chartered Insurance Institute (CII) has committed to developing guidance to support firms with using Consumer Duty reporting as a governance tool for continuous improvement rather than as a compliance exercise. The update from the CII comes following a member survey…...
Fintech adds AI-ready client engagement platform
1+ week, 6+ day ago (282+ words) Fintech Twenty7tec has launched a new AI-ready client engagement platform that it said gives clients one place to manage their digital relationship with their adviser. It has named the new client portal Steppl. The firm claimed it will allow advice firms…...
Professionals urge stronger SIPP consumer protections
2+ week, 5+ day ago (408+ words) The Society of Pension Professionals (SPP), which represents more than 20,000 pension professionals, has called for stronger protection for consumers who use SIPPs (self invested personal pensions). However, it has warned that better protection, as proposed by the FCA, could damage…...
FCA bans wealth managers over investor visa scam
2+ week, 5+ day ago (454+ words) The FCA has announced a ban and fine for three wealth managers due to their reported involvement in a scheme helping clients bypass UK visa rules. The FCA found that former Dolfin wealth managers Denisz Nagy, Roman Joukovski and Sanjay…...
Reigate Financial Planner achieves direct FCA authorisation
2+ week, 5+ day ago (301+ words) Reigate-based Financial Planning and wealth management firm One Financial Solutions has become directly authorised by the FCA. Founder Wayne Griffiths said the achievement was “a landmark moment for our business.” He founded the firm in 2012 and it now has nearly…...
TISA urges FCA to avoid unnecessary SIPP red-tape
3+ week, 3+ hour ago (514+ words) The Investing and Saving Alliance (TISA) has today urged the FCA to ensure stronger SIPP protections do not add unnecessary regulatory complexity. The organisation warned that overlapping regimes for pension scheme money and assets could increase costs for firms without…...
FCA urged to introduce consistent SIPP standards
3+ week, 2+ day ago (224+ words) The firm has made the plea ahead of the FCA SIPP market consultation closing on Monday 24 August. Rich Denning, CEO of Aberdeen Adviser, said: “The FCA is right to address the data challenges affecting SIPP records, reconciliations and oversight, particularly…...
FCA warns investors about risks of unregulated mini-bonds
3+ week, 4+ day ago (382+ words) The FCA has warned consumers about the risks of investing in loan notes and mini-bonds issued by unregulated companies. It said it has seen a rise in people losing money in these high-risk investments. A loan note or mini-bond usually…...