News
Ofwat and government align on concerns over Thames Water rescue proposal
2+ hour, 14+ min ago (146+ words) By Daniel Ware. Publisher, Water Magazine Coucher’s response indicates that Ofwat broadly agrees with those concerns. Coucher’s letter indicates that these issues form part of Ofwat’s ongoing assessment, with discussions continuing on whether changes to the proposal would be required…...
Ofwat backs Thames Water resilience scheme – but orders major rethink before next stage
1+ week, 5+ hour ago (211+ words) Ofwat has issued a draft decision allowing Thames Water’s Lower Thames to West London Reservoirs Strategic Resource Option to progress to the next stage of the RAPID gated process, while requiring the company to undertake significant further work to demonstrate…...
Parliament turns up pressure on Thames Water as special administration edges closer
3+ week, 5+ day ago (365+ words) By Daniel Ware, Publisher, Water Magazine In a statement to MPs on Tuesday 16 June, Environment Secretary Emma Reynolds delivered the Government’s strongest criticism yet of Thames Water’s creditor-led recapitalisation plan, arguing that the proposal “does not go far enough to…...
Environment Secretary's letter to Ofwat sets out UK Government’s concerns over Thames Water’s proposed creditor-led recapitalisation
3+ week, 5+ day ago (264+ words) By Daniel Ware, Publisher, Water Magazine The letter provides the clearest indication yet of why ministers remain uneasy about the rescue package and why regulatory approval is far from guaranteed. The letter, now publicly available after days of speculation, confirms…...
Fresh uncertainty over Thames Water rescue as ministers raise concerns about rescue deal
4+ week, 1+ hour ago (339+ words) Reynolds has written to regulator Ofwat expressing reservations about the creditor-led restructuring plan, amid concerns it may not sufficiently protect customers or deliver the environmental improvements expected of the UK’s largest water company. While the contents of the correspondence have…...
Portsmouth Water awards AMP8 Telephony and Resilience Framework contract to Vysiion
1+ mon, 2+ day ago (271+ words) Water Magazine Portsmouth Water awards AMP8 Telephony and Resilience Framework contract to Vysiion UK-based OT and IT infrastructure specialist Vysiion, an Exponential-e Group company, has been awarded the Portsmouth Water AMP8 Telephony and Resilience Framework contract. Portsmouth Water said that as part…...
South East Water customers share experiences of water supply disruption with CCW
1+ mon, 1+ week ago (260+ words) The report, published 3 June 2026, paints a damning picture of the company’s response and the scale of the impact on affected customers, including serious issues with communication, bottled water provision and support for vulnerable customers. Responding to the research findings, CCW’s…...
South West Water fined a record £1.853 million for drinking water failures in Brixham
1+ mon, 1+ week ago (370+ words) Hundreds of consumers reported illness; boil water notice in place for up to two months from May 2024. South West Water pleaded guilty to an offence under section 70(1) of the Water Industry Act 1991. Between 15 May and 8 July 2024, up to 39,000 consumers were…...
Water UK appoints alternative dispute resolution services provider
1+ mon, 3+ week ago (294+ words) Most customer disputes are resolved directly between customers and their water companies. In rare cases, customers may seek mediation by a third party. In even rarer cases, a dispute can be referred to an alternative dispute resolution service, where an…...
South West Water pleads guilty to six years of pollutions
3+ mon, 4+ week ago (292+ words) The water firm admits 18 charges of water pollution in Devon and Cornwall with sentencing expected on 4 June 2026. The prosecution, brought by the Environment Agency, concluded at Plymouth Magistrates Court on Thursday 12 March 2026, with sentencing expected on 4 June 2026. The offences took…...